The Brain Injury Association of Ohio Helpline

833-783-1495

Our helpline is available 24/7, with a helpline specialist answering the phone from 8am -5pm , Monday-Friday. Outside of business hours you can reach us via email, the web and social media. If you leave a voicemail outside of these hours your call will be returned as soon as possible. 

Through this free service, specialists offer confidential support and information to survivors of brain injury, caregivers, families and professionals.


Contact the Helpline to:

  • Speak confidentially with our certified brain injury specialists for decision-making support, crisis assistance and education on issues families face every day.

  • Learn about navigating the challenges of brain injury recovery including relationships, impacts on health, returning to work, and financial challenges.

  • Find out about local programs and services.

  • Get general information about legal, financial and care decisions, as well as treatment options.

  • Get support and guidance during COVID-19

Our professional staff has the knowledge to address a variety of topics:

  • Relationships

  • Self-care and wellness

  • Managing behavior and emotions

  • Housing

  • Medicaid, Medicare, Social Security

  • Education accommodations and services

  • Recommendations for finding quality care providers

  • Strategies to reduce caregiver stress

  • Legal and financial documents for future care

  • Referrals to local community programs and services

Three ways you can connect with our Helpline:

Call us. 1.833.783.1495 - available 8am - 5pm, Monday through Friday

Email us. Click the email button or send an email to help@biaoh.org

Online. Use this form to let us know how we can help you.

Note: Our Helpline staff does not diagnose or provide any medical treatment, our Helpline staff also does not provide legal advice. This website and our HELPLINE service is provided for informational purposes only and does not constitute endorsement of treatments, individuals, or programs which appear herein.